Learner technical support services and retention of students in open distance learning programmes in Kenya
ODL programmes continue to experience low student retention and high dropout rates, that range between 10% to 20%. It has been established that between 40% to 80% of students enrolled in ODL programmes are likely to withdraw before they complete their courses. In Kenya, it was established that students taking Bachelor of Education-related programmes in Open distance education mode account for 15% of the overall student dropouts.