Patients satisfaction with prosthetics and orthotics rehabilitation services at the ghana national prosthetics and rehabilitation center, accra
In order to improve prosthetics and orthotics service delivery at the National Prosthetics and Orthotics Center (NPOC), the study was carried out to understand patients and health care providers views on services provided to customers. Satisfaction with this aspect of health care delivery at the facility has often not been studied. The aim of this qualitative study was to analyze patients’ satisfaction regarding services provided by the facility. Patients were interviewed face to face on services provided by staff.